Shipping policy
Shipping Policy
We’re committed to getting your order to you as quickly and safely as possible. Below is everything you need to know about how we ship your skincare and regenerative products.
Order Processing Time
Orders are processed within 1–2 business days (excluding weekends and public holidays).
You’ll receive an email notification once your order has been dispatched.
Please note that we are closed Tuesday, Wednesday and Weekends and your order will not be processed during these days
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Standard Delivery (Australia-wide):
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Estimated delivery: 2–7 business days
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Flat-rate or calculated at checkout depending on your location
Express Delivery:
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Estimated delivery: 1–3 business days
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Available at checkout for eligible postcodes
Please note: Delivery times are estimates only and may vary depending on postal service delays or external factors beyond our control.
Local Pickup
Local pickup is available from our clinic in [INSERT LOCATION].
To select this option, choose “Pick up” during checkout.
You will receive an email once your order is ready. Pickup is available during business hours:
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Mon, Thurs, Fri: 10am–5pm
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Closed: Tue, Wed & Weekends
Please wait for confirmation before arriving.
International Shipping
At this time, we do not offer international shipping.
Stay tuned as we expand!
Delivery Issues
If your order hasn’t arrived within the expected timeframe, or arrives damaged, please contact us at admin@meridianveinandpain.com.au with your order number and we’ll help resolve it as quickly as possible.